Conversational UI

Salsita integrates Conversational UI and AI technology at the core of the product customization experience to create revolutionary chat-centric 3D configurators.

Traditional User Interfaces Fall Short for Customizable Products

Product Configuration Can Be Too Complex

Too many options and features in a product configurator can drive users away, even if the configurator itself is great.

Shoppers Seek Expert Advice When Configuring Products

Customers want to ensure the product meets their needs and get expert advice before buying, without having to read product descriptions or FAQs.

Customers Expect Instant Gratification

They don’t want to fill out a form, send an email, or pick up the phone to get answers to their questions. They want real-time guidance and and immediate feedback.

“By allowing users to state their questions in their own words, Conversational UI eliminates the need to master and interact with a complex user interface.”

Matthew Gertner, Founder and CEO, Salsita

Conversational UI Is a Game-Changer For Your E-Commerce Activities

Democratize Product Customization

Conversational UI turns complex design tasks into straightforward conversations with an AI assistant, making the configuration easy even for first-time users.

Create a Store-Like Shopping Experience

Conversational UI goes beyond traditional chatbots that just provide canned responses to common questions. It recreates the experience of talking to a human sales rep using advanced AI technology and ChatGPT-4.

Be An Early Adopter And Set Your Brand Apart

The shift from traditional user interfaces to Conversational UI is still in its early stages. Get ahead of your competition by adopting this revolutionary new technology.

“When it comes to interior design, having a knowledgeable assistant who can help you understand the various options you have is extremely helpful. Fabrizio, our AI assistant, does just that.”

Yanni Konstantinidis, Business Owner, Centro Cushions

What’s Behind Salsita’s Conversational UI Technology

Natural Language User Interface

The AI assistant understands natural language so users don't have to use any specific phrasing.

Product, Company, and Configurator Knowledge

The AI is fed with product options, company data, and configurator manual, to offer accurate recommendations.

Voice-Enabled Configuration

Users can opt for the voice-activated feature to talk to the AI instead of typing, for an enhanced experience, especially on mobile devices.

AI Assisted Product Discovery

The AI inspires and guides users with targeted questions, smoothly leading them towards their dream product.

Rich Chat Experience

In-chat widgets and conversational helpers allow users to modify the product in the chat, without any typing.

Data Insights Collection

You can access unparalleled data insights about your customers and their interactions with the AI.

Try Out Salsita 3D Configurator Supercharged With Conversational UI

Design your dream kitchen by chatting with Sophie, the AI design assistant for L’Atelier Paris developed by Salsita. Share your style, color preferences, or describe your ideal range. Love cooking pasta? Sophie can recommend special cooking elements tailored to your needs.

They Achieved Success With Salsita 3D Conversational Configurator

L’ATELIER PARIS

High-End Custom Kitchen Design

Improved efficiency in the sales process and reduced the need for extensive customer support with Conversational UI.

CENTRO CUSHIONS

Custom Pillow Manufacturing

Simplified the design process, encouraged creativity, and facilitated personalization with Conversational UI.


The Future of E-Commerce Is Conversational

AI and LLMs Are Getting Better By The Day

Increasing Availability of Training Data

The quality of training data keeps improving over time, leading to better-trained models that can perform a wider range of tasks with higher accuracy.

Improvement through User Feedback

As AI systems are deployed in real-world applications, they collect feedback from users, allowing for continuous refinement of the models.

LLMs Now Understand Images, Speech and Video

LLMs now handle various types of information, like images, speech, and video, opening up new possibilities for interacting with them.

Salsita Is at The Forefront of Conversational Configurators

We have developed the most advanced Conversational UI technology in the 3D product configurator space and have already successfully implemented it for several clients.

Customers Have Already Embraced Personalization And AI

Expect companies to deliver personalized interactions

consider a brand’s online shopping experience as important as their products

are open to AI assistants responding to their questions

Conversational UI will Go Beyond Configurators

“We see a bright future beyond configurators moving into e-commerce to improve overall product experience, personalization and unlocking large product catalogs.”

Dave Ruzius, Product Lead, Salsita

Want to revolutionize product customization with conversational UI?

Get in touch with our Spicy Experts to start working on your recipe for success